10kv Sessions: Meaningful Crisis Debriefing

Debriefings with honest, open communication

10kv is a method for running debriefings while avoiding the usual pitfalls. Anonymous input allows people to share ideas without fear of repercussions or rank issues.

Each session evolves based on the desires of attendees, instead of the usual top-down agenda. 10kv sessions have been used to debrief events such as murder investigations and pandemic responses.

 

Find the topics that matter most

10kv sessions are either held in person in large meeting spaces, or remotely with people logging in from anywhere in the world.

The discussion is held within our software. It is a text-based forum, with each attendee given an anonymised log in which they access on their own device or one of our iPads.

Sessions start by people submitting and voting on talking points. This is in opposition to a preset agenda, revealing the areas that different groups wish to discuss.

All the topics are then set live, with discussions happening in parallel. People can choose which discussions to join and how much they wish to contribute.

 

A space to vent or voice concerns

The anonymised nature of 10kv sessions gives people the chance to have emotionally honest conversations. We often hear from attendees that it is the first time they have discussed the emotional impact a critical event has had on them, which creates a therapeutic effect.

It also allows people to question aspects of the approach that would usually be outside their jurisdiction. Higher ranking personnel often discover snags in the system that aren’t obvious from their point of view.

Of course, these anonymous discussions are kept civil by all participants agreeing to a code of conduct for the event.

 

In depth post-event report

10kv sessions can result in thousands of lines of written text. We don’t expect you and your team to read through every line, so our analysts comb through it for you.

You receive a full report following the event. We will adapt to your priorities but a typical report will contain summaries of all the key points, particularly insightful comments, and word clouds of common sentiments. We may also produce recommendations for you.

If we are using 10kv working in partnership with you on a new Hydra installation, we will provide you with a training analysis for making best use of your new suite.